Please confirm our terms and conditions

Please read this information carefully and completely before submitting your order!

Important information before submitting your order:

Age control:

1. You confirm you are at least 21 years old and not give the acquired products to minors and children. Act responsibly!

Error control:

2. Please check your data twice:

E-mail address, name, address and order (product name/number of products) so that really everything falls into place

3. Make sure that your surname is clearly readable on your doorbell panel and on your mailbox, so that delivery can run smoothly.

Double orders:

4. Per customer only Two orders per day is possible. If in spite of careful verification you happened to make a mistake on both orders, please turn immediately to the support team and ask for the respective changes. So that these changes will be implemented  in time.

Cash on delivery:

5.We do not do Cash On Delivery services.

Advance payment:

6. Make your payment by bank transfer, Western Union, MoneyGram, Cash App, Amazon Gift Cards, Bitcoins,  within 5 days. If no payment takes place within this time limit, your order will be cancelled automatically!


7. Your order is shipped from other USA, Netherlands, & Turkey depending on your location/delivery address.

Attention! We cannot determine the exact time when your order will be delivered (time).

If you cannot agree with that, we ask you not to submit an order in our shop.

Package delivery:

8. Please note that we cannot influence the delivery.

This means we cannot determine whether the postman in your absence

-gives your order to your neighbor

-makes a second delivery attempt

-or delivers your package to a post office

Tracking number:

9. Due to organizational reasons, we usually need ca. 3 – 6 hours until you get a tracking number except for overnight and next day deliveries within USA. Please do not put unnecessary questions to the support team within this time limit (this starts as soon as the Payment for your order is confirmed).

E-mail contact

10. To get in touch with us by the contact form or by sending directly an e-mail, please note the following points:

Please always write your tracking number in the message ( in case of delivered packages ).

This helps us to process your message faster and benefits you as well. Furthermore, we ask you to follow some rules of conduct. So if it comes to problems, please be so kind and stay friendly. Our support team tries to help you as soon as possible.

Problem solving / complaints

11. Should you ever have problems or be dissatisfied with our service / our products, please be so kind and first get in touch with our support team. Together we will surely find a solution, we can promise this!


12. All further information you can find in detail on our respective sub-pages like FAQPayment and Shipping.

If you read these conditions carefully and follow them, you can save us both a lot of time and unnecessary detours through support.

I confirm that I completely read all the important information on ordering at and accept these expressly. I would like to place my order now.